Advantages of Online Ordering for Your Restaurant

In today’s fast-paced world, customer convenience will continue to reign supreme. Restaurants that offer online ordering are well on their way to meeting this expectation of customers and reaping the benefits! Not only does offering online ordering serve as a way of meeting customer satisfaction, but it serves as a way to avoid third party online ordering softwares from eating at your profit margins. Here is some insight from our Graves Foods experts on the advantages of online ordering for your restaurant.

Increased Sales and Order Efficiency

Effortless Ordering

Customers are able to browse menus, customize orders, and pay directly through their phones or computers, eliminating busy phone lines and long waits. Get ready for more orders and satisfied customers!


Efficient Service

Online orders go straight to the kitchen, streamlining the process and reducing order errors. This frees up staff to focus on dine-in customers, leading to a smoother overall operation.

Accurate Orders

With online ordering, there’s no room for miscommunication over the phone. Customers select their choices directly, resulting in fewer mistakes and frustrated patrons.

Enhanced Customer Experience

24/7 Ordering: Customers can place orders anytime, anywhere, whether it’s during a lunch break or a late-night craving. This flexibility caters to busy schedules and impulsive decisions, potentially increasing your reach.


Menu Exploration: An online menu allows customers to peruse offerings at their leisure, consider options with friends, and make informed choices. This can lead to larger orders and a chance to try new dishes.


Streamlined Reordering: Many online systems remember past orders, allowing customers to easily reorder favorites with just a few clicks. This fosters customer loyalty and repeat business.

Improved Restaurant Management

Order Management: A centralized online system provides a clear view of all incoming orders, simplifying order tracking and fulfillment.

Data Analytics: Track customer preferences, popular dishes, and ordering trends. Use this valuable data to optimize your menu, promotions, and future marketing strategies.

Menu Flexibility: Updating menus online is a breeze. Add or remove seasonal offerings, highlight daily specials, and adjust prices as needed, all without the hassle of reprints.

Meeting Customer Expectations

The digital age has transformed how customers interact with restaurants. Online ordering is no longer a perk; it’s an expectation. By implementing an online ordering system, you’re not just offering convenience, you’re positioning your restaurant for growth in a competitive marketplace.

While convenience is a major advantage, online ordering offers more.  It strengthens your brand’s digital presence, fosters customer loyalty through personalized experiences, and allows for targeted marketing efforts.

Implement Online Ordering Today

Ready to harness the power of online ordering? Explore the various online ordering platforms available, considering factors like cost, features, and ease of use.  With the right system in place, you can streamline your operations, boost sales, and keep your customers coming back for more. Here are some popular online ordering platforms: 

Need assistance from the menu pros at Graves Foods?

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